Introduction

Welcome to Hash Grill & Catering. These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

Use of Our Services

Our Services are intended for users who are at least 18 years of age. By using our Services, you confirm that you are at least 18 years old.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
• To impersonate or attempt to impersonate Hash Grill & Catering, a Hash Grill & Catering employee, another user, or any other person or entity.

Account Registration

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Ordering and Payment

When you place an order through our Services, you agree to provide accurate and complete information for all orders, including payment information. All payments are processed securely through our payment partners.

By placing an order, you represent and warrant that you have the legal right to use any payment method provided in connection with an order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or problems identified by our security or fraud departments.

Delivery and Pickup

We offer delivery within our designated delivery areas and pickup at our physical location. Delivery times and fees may vary based on your location, order size, and time of day. We will make reasonable efforts to deliver orders within the estimated timeframe, but we do not guarantee delivery times.

For pickup orders, you agree to collect your order at the designated pickup time. We may hold pickup orders for a reasonable period, but we reserve the right to dispose of uncollected orders after such period.

Intellectual Property

The content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Hash Grill & Catering, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

User Contributions

Our Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, review sections, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials.

All User Contributions must comply with the Content Standards set out in these Terms. Any User Contribution you post to the site will be considered non-confidential and non-proprietary.

Prohibited Activities

You may use our Services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

• Using our Services in any way that could disable, overburden, damage, or impair the site.
• Using any robot, spider, or other automatic device, process, or means to access our Services for any purpose, including monitoring or copying any of the material on our Services.
• Using any manual process to monitor or copy any of the material on our Services or for any other unauthorized purpose.
• Using any device, software, or routine that interferes with the proper working of our Services.
• Introducing any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Services, the server on which our Services are stored, or any server, computer, or database connected to our Services.
• Attacking our Services via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempting to interfere with the proper working of our Services.

Limitation of Liability

In no event will Hash Grill & Catering, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, our Services, any websites linked to it, any content on our Services or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

Indemnification

You agree to defend, indemnify, and hold harmless Hash Grill & Catering, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Kenya.

Changes to Terms of Service

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• By email: legal@hashgrill.co.ke
• By phone: +254 712 345 678
• By mail: Hash Grill & Catering, Guhad Plaza, Pangani Heights, Nairobi, Kenya